Experience Required: 8+ Years in Sales & Operations (Transport/Logistics Industry)
Job Overview:
results-driven Head of Sales with a strong background in transport operations. This role requires a strategic leader who can drive revenue growth, build long-term client relationships, and ensure seamless coordination between sales, customer service, and operations teams.
Key Responsibilities:
Sales & Business Development:
• Develop and implement sales strategies to achieve revenue targets.
• Identify new business opportunities and maintain strong relationships with key clients.
• Negotiate contracts and agreements with corporate clients.
• Drive market expansion for transport and logistics services and retain existing customer.
• Develop and monitor key performance metrics for sales, customer service, and operations.
• Monitor competitor activities and industry trends.
Customer Service & Client Relationship Management:
• Develop strategies to enhance customer retention and loyalty.
• Resolve escalated customer issues with a focus on long-term solutions.
Operations & Coordination:
• Collaborate with the operations team to ensure seamless service execution.